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Norfolk Service Feedback Sheet
Please complete the form below. Please use the text boxes provided to add any comments.

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Norfolk Service Feedback Sheet
Service:
Team/Ward:
Other area:
I am the:

Thinking about your recent visit...
1Thinking about the service we provide, overall, how was your experience of our service?
Very goodGoodNeither good nor poorPoorVery poorDon’t know
VGG
2Please tell us anything that was particularly good
3Please tell us about anything that we could have done better
4I am treated with respect and dignity.

Being treated with respect and dignity means you are listened to, your feelings are considered, and people are kind, fair and polite.
Strongly agreeAgreeNeither agree or disagreeDisagreeStrongly disagree
Strongly agreeAgreeNeither agree or disagreeDisagreeStrongly disagree

About you
5We run regular service user engagement events and focus groups and use patient stories to help improve our services. You would not need to leave home; you can connect using your mobile phone, computer or laptop. Would you like to be contacted about these opportunities? If you would like to be contacted please leave your contact details below.
YesNo
6The following information is voluntary and you are welcome to remain anonymous.

Name:
7Address:
8Contact Number:
9Email Address:
10The service may wish to contact you for some more information about your experience with the service. If you are happy to be contacted please choose Yes. If you do not consent to being contacted please choose option No.
YesNo
11Please include your contact details:

We would be very grateful if you could answer some questions about you. You may wonder why we ask personal questions, or fear that your answers could affect your care in a negative way; in fact, the more you tell us about you, the better we can understand your needs. We can then give you care and treatment in the best way for you as an individual. Responding to these questions is entirely voluntary and any information provided will remain anonymous and treated in the strictest confidence.
12Are you happy to answer some additional questions?
YesNo
13What is your postcode:
14Please tell us your age:
05-1112-1718-2526-3536-4546-5556-6565+I do not wish to disclose my age
15What is your relationship status?
16Are you currently pregnant?
YesNoI do not wish to disclose
17Have you given birth within the last 12 months?
YesNoI do not wish to disclose
18Do you consider yourself to have a disability or long term condition? This includes any health condition or disability that impacts on your daily life which you have had for 12 months or more. You may have learnt to manage your disability/long-term condition, but it still counts.
YesNoI do not wish to disclose whether or not I have a disability or long term condition
19How would you describe your disability or long term condition?
Physical Condition / disability
  Mental health condition
Long term health condition
  Neurodiversity
Learning difficulty
  Other long term health condition (please specify below)
Other impairment (please specify below)
  I do not wish to disclose whether or not I have a disability or long term condition
20Ethnicity:
Asian or Asian BritishBlack or Black BritishMixedWhiteOther Ethnic GroupI do not wish to disclose my ethnic origin
21Please select your specific ethnicity:
BangladeshiIndianPakistaniAny Other Asian Background
22Please select your specific ethnicity:
AfricanCaribbeanAny other Black Background
23Please select your specific ethnicity:
White and AsianWhite and Black AfricanWhite and Black CaribbeanAny Other Mixed Background
24Please select your specific ethnicity:
White BritishWhite IrishAny other white background
25Please select your specific ethnicity:
ChineseGypsyRomaIrish TravellerAny Other Ethnic GroupI do not wish to disclose my ethnic origin
26Are you:
FemaleMaleNon-binaryPrefer to self-identifyI do not wish to disclose my gender
27Is your gender identity the same as the gender you were given at birth?
YesNoI do not wish to disclose
28Sexual Orientation:
BisexualGayHeterosexual / StraightLesbianPrefer to self-identify, please specify belowI do not wish to disclose my sexual orientation
29Religion or Belief: