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Children’s Services - Parents Questionnaire
Please complete the form below. Please use the text boxes provided to add any comments.


Children’s Services - Parents Questionnaire
Service
Date

Children’s Services - Parents Questionnaire
1What was your reason for attending the clinic?
Additional health or specialist requirements
  Preferred not to have vaccination in school
Support required from a parent/guardian
  Absent on the day of the school session
Unable to have vaccination at school session due to medical reasons
  Late consent form
Not educated in a school setting
  Other (please specify)
2Was your child treated with kindness & respect?
Strongly agreeAgreeNot sureDisagreeStrongly disagree
3Were you treated with kindness and respect?
Strongly agreeAgreeNot sureDisagreeStrongly disagree
4Were you provided with clear information about your child’s care and treatment?
Strongly agreeAgreeNot sureDisagreeStrongly disagree
5Did you receive timely information about your child’s care and treatment?
Strongly agreeAgreeNot sureDisagreeStrongly disagree
6Did you have confidence and trust in the staff member that saw your child today?
Strongly agreeAgreeNot sureDisagreeStrongly disagree
7Was the location suitable for your child’s needs?
Strongly agreeAgreeNot sureDisagreeStrongly disagreeN/A
8How long after the stated appointment time did the appointment start?
Seen on timeWaited up to 15 minWaited 16-30 minutesWaited longer than 30 minutesDon't know / Can't RememberNot Applicable
9Overall, how was your experience of our service ?
Very goodGoodNeither good nor poorPoorVery poorDon't know
10Thinking about your child’s recent outpatient appointment, please can you tell us why you gave this answer?
11How likely are you to recommend this department to your friends and family ?
Extremely likelyLikelyNeither likely nor unlikelyUnlikelyExtremely unlikelyDon't know

About Your Child
12Which of these best describes your child’s ethnic background?
WhiteAsian / Asian BritishMixed / multiple ethnic groupsBlack / African / Caribbean / Black BritishOther ethnic groupPrefer not to say
13White
English / Welsh / Scottish / Northern Irish / BritishIrishGypsy or Irish TravellerAny other White background
14Asian / Asian British
IndianPakistaniBangladeshiChineseAny other Asian background
15Mixed / multiple ethnic groups
White and Black CaribbeanWhite and Black AfricanWhite and AsianAny other Mixed / multiple ethnic background
16Black / African / Caribbean / Black British
AfricanCaribbeanAny other Black / African / Caribbean background
17Other ethnic group
ArabAny other ethnic group
18Does your child have any physical or mental health conditions, disabilities or illnesses that have lasted or are expected to last 12 months of more?
YesNoPrefer not to say
19Does your child have any of the following? (Select ALL conditions that have lasted or are expected to last for 12 months or more)
Attention Deficit Hyperactivity Disorder (ADHD)
  Autism or autism spectrum condition
Blindness or partial sight
  Bowel condition, such as Crohn’s
Breathing problem, such as asthma
  Cancer in the last 5 years
Chromosomal condition, such as Down’s syndrome or Prader-Willi
  Deafness or hearing loss
Diabetes
  Heart problem
Joint problem
  Kidney or liver disease
Learning disability
  Mental health condition
Neurological condition, such as epilepsy
  Physical mobility condition
Another long-term condition
  None of the above
Prefer not to say
 
20Thinking about your answers to the previous questions in the About Your Child section do you feel your child has experienced any barriers when accessing our services as a result of their protected characteristics?
NoYes, to some extentYesPrefer not to say
21If you answered 'Yes' or 'Yes, to some extent' to the previous question could you please let us know the barriers you have experienced: