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This survey is for adults to give feedback about their experience of using our services.

All feedback given on this survey is anonymous and is shared with teams to help develop our services.

Please do not include any personal information in the free text boxes.

If you would like to raise a concern or complaint about the service you have received, please contact our Patient Advice and Liaison Service (PALS) on 0800 030 4550 or email kentchft.PALS@nhs.net 

Thank you for completing this survey.

 
 
Which service are you giving feedback about?
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Which area/location or team is this?
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Thinking about the service we provide
1.Overall, how was your experience of our service?
2.What was good about your experience?
3.What would make your experience better?
Data we collect from the questions in this section helps us to improve how we support patients with communication and information needs relating to a disability, impairment or sensory loss. Your feedback will help us to develop staff training and make sure resources are available for people accessing our services.
4.If you have any communication or information needs relating to a disability, or sensory loss, did the service support you with this?
To ensure that all members of our local communities are experiencing fair and satisfactory services, we would like to ask you to share some diversity information about yourself. You do not have to answer all the questions. If you do not feel comfortable sharing your details for any of the questions, you can select ‘I'd prefer not to say’ or leave unanswered. Any questions you choose to answer will not identify you.
5.Age:
6.Gender identity:
7.Sexual orientation:
8.Ethnicity:
9.Religion/belief:
10.Do you have a health condition or disability which makes it difficult for you to do everyday things? (this could be mental or physical)
Data we collect from the questions in this section helps us to better understand the unique experiences of the British Armed Forces Community and ensure they receive the best care and support. This includes serving personnel, reservists, veterans or immediate family members.
11.Have you ever served in the British Armed Forces?
12.Has anyone in your immediate family (spouse, civil partner, parents and children) ever served in the British Armed Forces?
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